Rahmi Yuliana, Rinwantin Rinwantin. Pengaruh ServQual Terhadap EWOM Melalui Trust dan E-Satisfaction Online Merchant. JVM [Internet]. 2025 Apr. 11 [cited 2026 Jul. 29];11(2):26-40. Available from: https://www.stiepari.org/index.php/jvm/article/view/616